Contact Us

"I can’t find the email with my download."

Your download should be in either your primary inbox or in your junk/spam folder. Please check both inboxes.

Still can't find your download email?

You may have misspelled your email address at checkout which means your download is sent to the wrong email. If this is the case for you, send us an email!

Email luckygirlsyndromestore@gmail.com and we will sort this out for you within 2 working days. Please be patient waiting for a response as we get a lot emails and enquiries daily!

"My digital download is no longer working!"

Try again on a new device. If it still doesn't work, send us an email and we will reset your link.

"I'd like a refund."

All sales are final. Due to the digital nature of all products on our site we cannot refund customers for any circumstance. This refund policy applies to all payment parties including out of website sales or/and third party payment. Under no circumstances can payments be withdrawn and by checking out on this website you agree to our terms.

As a customer you are responsible for understanding this upon purchasing any item on our site and ensuring you've purchased the product / service you intended to.